VFold (“we”, “our”, or “us”) operates the VFold mobile application and website. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
By using VFold, you agree to the practices described in this Privacy Policy.
To provide our laundry and doorstep delivery services, we may collect the following information:
Personal Information
Location Information
Order Information
Device Information
We use collected information to:
Payments may be processed through third-party payment service providers.
VFold does not intend to store your complete card or banking credentials on its own servers. Payment information may be processed directly by the applicable payment provider according to its privacy policy and security practices.
Location information may be used to determine your pickup and delivery location and improve the accuracy of our services.
You may disable location access through your device settings. However, certain location-based features may not function properly without this permission.
We may share necessary information with trusted service providers and partners when required to provide our services, including:
We only share information that is reasonably necessary for the relevant service.
We do not sell your personal information to third parties.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain your information only for as long as reasonably necessary to provide our services, maintain business records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we may securely delete or anonymize it.
You may request deletion of your VFold account and associated personal information by contacting us.
Certain information may need to be retained where required by law or for legitimate business purposes.
Account/Data Deletion Request:
Email: support@vfold.publicvm.com
VFold is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
VFold may use third-party services for functions such as payment processing, authentication, analytics, cloud infrastructure, maps, notifications, and other technical services.
These third-party providers may process information according to their respective privacy policies.
With your permission, VFold may send notifications regarding offers, promotions, new services, and other updates.
You can manage notification permissions through your device settings.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date. We encourage users to periodically review this Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
VFold
Currently serving: Jaipur, Rajasthan, India
Website: https://vfold.publicvm.com
Email: support@vfold.publicvm.com